Still a great place to work...need more strong leaders - Director Intuit Employee Review

4.0
13 Aug 2009
Recommend
CEO approval
Business outlook

Pros

Intuit does a great job of supporitng its employees...if you have a strong manager. I have seen "star" employees able to really show their stuff and get to work on great projects. The salary and benefits are strong and competitive.

Cons

When the going gets tough the tough get to "politiking"...There is way to much of a blame game going on from the sr. leadership team...who owns what revenue, who pays for what....it is getting in the way of our real objectives. The Executive team needs to GET RID of these people and get the right ones on board in order for Intuit to continue to be a place where the best and brightest would want to work.

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3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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