A great place to work, great products to use - Anonymous employee Intuit Employee Review

5.0
18 Aug 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Integrity without compromise Great people who care Great products customers need Strong leaders who have a vision and the courage to embrace change

Cons

Lost our edge in recent years on innovation and customer delight In the midst of difficult change to improve customer experience This period of change is absolutely the right thing, but painful in the meantime

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3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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