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      Intuit

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      Intuit reviews

      Great Company - Tax Senior Associate Intuit Employee Review

      5.0
      13 June 2019
      Tax senior associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I work seasonally for Intuit. My title is Senior Tax Expert and I work from my own home. Everyone from my manager down to my co-workers are so supportive and they want you to succeed to the highest of your abilities. If you get into trouble, you can ask for help and get it quickly and everyone is willing to help you. The training is is good and you need to be fast, fast,fast.

      Cons

      There should be more training regarding the metrics because Turbotax uses the metrics to make their decisions about the employees. I can be too slow to ask for help, so my suggestion is when you realize your metrics are staying too low, ask you manager to help you. When you succeed, your manager succeeds.

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      3.0
      13 June 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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