Sales - Account Manager - Account Manager Intuit Employee Review

1.0
23 July 2019
Recommend
CEO approval
Business outlook

Pros

Benefits, culture, friendly people, great office amenities.

Cons

- unrealistic targets - No room for growth (lot of promises for a promotion but no clear guidlines to get it) - glass ceiling - top performers are not recognized and used as a work horse all the time. - stretch roles/projects are not recognized by leadership (leaders get all the recognition leaving the employees hanging). - salary is sub-par compared to other tech companies - vision and strategy changes overnight leaving sales reps to pivot a few times a quarter - toxic environment (sales employees are tricked by great benefits but then realize the reality - happy the first month then depressed). - Account Manager role is really telesales environment - Sales Academy preaches value selling but due to high quota it is very much transactional selling - back end customer support is horrible (clients wait weeks or months to get issue resolved) - AES surveys are BS - not too sure how a manager who had the lowest AES score got promoted - employee feedback about upcoming strategies are not considered. - Sales Managers are not great leaders at all. They are now Sales Academy Coaches. - Worst - Managers will schedule sales meetings about being on a PIP to intimidate employees. - Demotivating Environment - not to sure how I was able to last in this toxic environment for over a year

Explore other reviews about Intuit

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with Intuit because it was a fast paced environment that pushed me to grow professionally. I appreciated the strong focus on customer experience, the support from leadership, and the opportunity I had to advance into a Tier 2 role within the same season. It strengthened my communication, problem solving, and multitasking skills while allowing me to help customers during stressful situation

Cons

One challenge for me was feeling somewhat disconnected from upper management and operations leadership at times. Most of my direct support and communication came from my team leads, who were very hands on and helpful. I tend to work best in environments where there is strong visibility and engagement from leadership across all levels.

4.0
23 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing people who are friendly, collaborative and smart. Great benefits and beautiful facilities. Mission and values driven.

Cons

CEO is overly focused on stock price. He has eroded the culture and trust among employees, customers, and accountants through overly aggressive goals/price hikes. Senior leaders have become a revolving door the past few years which leads to lack of understanding in how things work, which leads to indecision, bad decisions and reversed decisions.

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