Not the great place to work like it used to be - Anonymous employee Intuit Employee Review

3.0
10 Sept 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* competitve compensation * great talented people * flexibility - good work/life balance * great challenging opportunities within my role

Cons

* recent senior leadership changes have made the enviornment very chaotic and stressful * last re-org while goal made sense, execution did not and was poorly done * used to be a place where women management was supported, and valued not anymore * lack of clear strategy and direction * poor communication from leaders to employees

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3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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