Challenges Ahead - Anonymous employee Intuit Employee Review

3.0
12 Sept 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has really smart people. Its core products are leading offerings in their respective categories with great market share.

Cons

The company is going thru lots of changes. While change is necessary, they need to be thought out well, which does not seem to be the case.

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3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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