Best place to work ever. - Customer Service Representative (CSR) Intuit Employee Review

5.0
5 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Awesome culture. Fantastic benefits. Excellent people. The best thing? Morals. Every company says something to the effect of "We love our employees. We want the best for our customers. Always be true, compassionate and honest" But you know in the real world very few companies adhere to this. They say one thing but do another. Not Intuit. Integrity without compromise is a core pillar at Intuit and they enforce and abide by this tenet. I've never worked anywhere better and I never will.

Cons

ThEy OnLy GiVe uS UbEr EaT cReDiTs SeVeRaL TiMeS a YeAr InStEaD oF DailY. But on the real: Communication between departments is not always the best in my business unit. Developers are making a change to the software? We will likely not know until our customers are reporting it. New feature in the software? We will know the bare minimum but very little details until its been live for several months. The initial training is fantastic. UDAS has truly changed how I approach ANY problem in life. (If I get nothing else from Intuit I'm glad I got that) . However we very rarely get additional training to shore up weaknesses or refine things.

Explore other reviews about Intuit

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great engineering culture, supportive team, strong mentorship, and meaningful intern projects with real product impact.

Cons

Large company processes can sometimes make onboarding and finding the right information slower at first.

2.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Pays well, nice work notebooks, don't check office attendance until they need someone to fire

Cons

My whole team and management up to VP level are on visa or offshore. They're not interested in including other cultures. No direction except looking good for immediate manager. Lots of favouritism too. Expectation to accommodate offshore times. Tech is a legacy hodgepodge of unnecessary implementations that only we're made for the resume of the developer. People let go randomly, so no use to work hard or smart, only thing that matters is if the right manager likes you.

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