Culture says one thing and does another - Anonymous employee Intuit Employee Review

3.0
7 Jan 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Performance based pay in sales. Generally very well paid compared to other companies. Very good benefits. Nice matching 401 K plan and stock purchase discounts.

Cons

Like the headline the culture is do as I say not as I do. Managers are protective of their friends and promotions are based on who you know rather than substance. Some managers can not write an effective statement either grammatically or with persuasion.

Explore other reviews about Intuit

3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

See reviews by: Helpful|Rating|Date|All