Great Company to Work For - Customer Service Representative Intuit Employee Review

5.0
23 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The benefits are excellent, including the best vision coverage I've ever heard of, and the environment is dynamic and positive.

Cons

I worked for the website division, which they bought with the intent to use it as a "front door" to their other products, but they could never really figure out how to make that work, so they sold it.

Explore other reviews about Intuit

5.0
1 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

See reviews by: Helpful|Rating|Date|All