Great benefits, but too many "incompetent middle managers" and too much "politics" - Principal Software Engineer Intuit Employee Review

1.0
13 Oct 2015
Recommend
CEO approval
Business outlook

Pros

- Good health benefits (comprehensive medical, dental and vision plans) - 401 K with Employer Matching - Stock Purchase Plan - Fitness center - Work/Life Balance

Cons

Reorganizations every year leading to lay-offs and selling off divisions. Lots of meeting, red-tape and too much politics. Lots of middle management, and on top of that very few managers are technical! The interesting thing is that the company calls them leaders and spends a lot of money on developing leadership skills for these managers, but in actuality, they are just supervisors and they have no idea what they are doing. And the engineers that actually do the hard work are undermined and are usually the ones that get axed during the annual re-orgs because upper management is clueless of what is really going on! Company goes through a cycle of : -Acquiring an innovative company, struggled attempts to integrate the new products into the existing Intuit offerings, then sells off the business unit at a fraction of the original purchase price (i.e. Homestead, DemandForce, ...) Career advancements or lateral moves across organizations is very difficult for technical (non-qa) talent.

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3.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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