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Liberty Mutual Insurance

Engaged employer

Was a good place to work. Negative outlook - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
14 July 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a good company, with a global footprint, connected leadership and relatively solid outlook.

Cons

Leadership is completely disconnected from the employees. Strategy is always changing and there is no clear direction for even the short-term future. Executives are very very well paid and use corporate jets to go to their homes in florida and bahamas, but in the meanwhile they are requesting continuous expense control. On July 13 they announced more than 1.000 layoffs in the US. Changes in the global structure and footprint (again). Very negative business outlook with the current leadership.

Explore other reviews about Liberty Mutual Insurance

5.0
3 July 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

2
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