2.0
24 June 2008
Former employee
New York, NY
Recommend
CEO approval
Business outlook
Pros
Smart people but misguided in the sense that they "know what's right" without ever involving the actual customer.
Cons
Waaay too much process. Fiefdoms. Incompetent middle management. Many, many times when I took customer feedback to the PG's, they scoffed at the mere mention of listening to the customer. Look at the difference between Windows Mobile and the Crackberry...same end result but the WM phone is generally a pig...slow and always locking up. If WM7 is just more of the same then it's dead technology.