Good company, but avoid Bing Ads - Program Manager Microsoft Employee Review

2.0
19 Oct 2015
Recommend
CEO approval
Business outlook

Pros

- Salary and benefits are superb. - Lots of support for self-directed growth - they'll reimburse up to $6,000 of college tuition for any classes in any field, and you're encouraged to seek out projects or roles that specifically interest you. - <i>Everyone</i> you work with is smart and very motivated. This isn't just the engineering department - tech support, UX design, business strategy, etc. are all staffed by people very good at their jobs. - The Online Services Division is very diverse. About 90% of our employees were born overseas, in countries ranging from Nigeria to Russia, and people are very open and curious about different cultures. I'm a woman, and I've never felt the management or my team treated me differently or respected me less. I did get some dubious comments from two of our developers (out of 40+ developers I've worked with), but those specific people have a reputation for being abrasive with everyone.

Cons

Note: Microsoft is <b>huge</b>, each department has its own culture and pros & cons, so a lot of the complaints below are specific to the Online Service Division or Bing Ads. - Management styles in Bing Ads are harsh to the point of being unrealistic. The leadership team is certainly competent, and we've made major improvements to both our product and business strategy since I started. However, they're prone to setting unrealistic deadlines and punishing people for failure regardless of whether that person had any control over the source of the delay. It's very difficult to ask for clarification of goals or explain why it's infeasible to implement the plan in the time allotted, because the manager will often dismiss the problem and imply you're stupid for asking. Their overall attitude is 'Make it work, or we'll find someone who will.' - MSFT's code base and bureaucracy are both huge and old (by tech industry standards). I recently wanted to change the text of a few links on one of our websites. It took three months to a.) identify the dev lead who owned the code (because ownership changed three times in three months), b.) identify the developer with access permissions to deploy the changes, and c.) get the new text approved by our cloud of business groups. In another case, it took a month to figure out which person had the authority to approve emails to customers. Both the people and the process needed for any given task change every 1-2 years, and the documentation is rarely updated completely or quickly. To be fair, the company has gotten much better about this in the last few years, but PMs still spend half their time tracking down the right person/system. - Engineering attracts a very distinctive personality type. Whenever you make a mistake, which will be often during the first several months due to the sheer amount of new information to process, people will point it out very bluntly. You can also expect to debate the details of essentially every decision. - There's an implicit assumption that if you're unhappy or can't met the goals set for you, you're just not smart/hard-working enough to make it at Microsoft. This creates an Emperor's new clothes situation where problems don't get fixed because everyone's afraid to report them.

Explore other reviews about Microsoft

5.0
7 June 2026
Recommend
CEO approval
Business outlook

Pros

Interesting and varied work. Seasonality to the job allows for rest period

Cons

Less stability than there used to be makes people afraid to take risks

4.0
28 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. If you love tech, this is a great place. No doubt you'll talk tech (mostly the MSFT stack) from enterprise to consumer - from PCs to phones to Xboxes - from datacenter to desktop. 2. What were GREAT benefits are now VERY GOOD (took a small step down) but still probably better than you'll find at 99% of large corporations. If you've got family - the value of the benefits is even higher. 401k match is nice. 3. Even with it's struggles MSFT is still a cash printing machine. This means if you can keep your nose clean and do reasonable work, you can have a stable job, pay your bills, feed your family, and not worry (too much) about layoffs. The stock you own likely won't tank, but probably won't go up much either. You'll get a bonus each year and some stock. It's a decent life if you aren't looking to light the world on fire.

Cons

Brand on Your Resume: After many years of losing market share and struggling to be at the front end of innovation and the fact that there's 90,000 employees, don't think MSFT is necessarily going to be attractive on your resume to more agile and smaller companies. Managing Your Career: Make you say this out loud so it registers - 90,000 employees work there. Double that for vendors. It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too. Not familiar with the stack rank? Check out the 2012 Vanity Fair article called "Microsoft's Lost Decade".

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