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      Good conditions and benefits. Difficult to grow. - Product Support Associate SAP Employee Review

      4.0
      2 Jan 2018
      Product support associate
      Recommend
      CEO approval
      Business outlook

      Pros

      - Good salary compared with similar jobs whitin the country. - Good benefits. - 25 days vacations + other days depending on conditions. - Respect for the working hours. - Very good atmosphere and accesible colleagues. - Hard effort in education and certifications.

      Cons

      - Lower salary than the same position in other european countries. - Slow growth in salary and grade. Around 3% annual + 1 or 2% extra depending on performance. - Recognition and career growth based mainly on the years in the position. Extra effort or talent make a small difference.

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      SAP Response
      8y
      Thanks for your review! We're happy you are enjoying the salary, benefits, and atmosphere. We appreciated your advice and wanted to ensure you knew about the Career Success Center where you can call or meet face-to-face with executives for career advice on how to advance. This is in addition to what is located in the portal under 'Career and Performance' and "Career Development". HR Direct or Success Map should help you find this if you have questions.

      Explore other reviews about SAP

      5.0
      17 June 2026
      Specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Management are invested in early talent success

      Cons

      Lots of bureaucracy as it's a German company

      4.0
      29 May 2026
      Content strategist
      Recommend
      CEO approval
      Business outlook

      Pros

      I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

      Cons

      No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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