4 June 2019
SAP Response
6yThank you for taking the time to review. We are love seeing the pros and the cons. The pros help validate that SAP is a great place to work and the cons help to make us better.
Overview @ SAP Labs Latin America (São Leopoldo, Brazil) - Support Engineer SAP Employee Review
Explore other reviews about SAP
5.0
8 June 2026
Current employee
Newtown Square, PA
Recommend
CEO approval
Business outlook
Pros
Great benefits, full of opportunities to learn and support.
Cons
Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!
4.0
29 May 2026
Former employee, more than 8 years
Newtown Square, PA
Recommend
CEO approval
Business outlook
Pros
I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.
Cons
No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.