Terrible management and career progression - Service Delivery Engineer SAP Employee Review

1.0
15 May 2020
Recommend
CEO approval
Business outlook

Pros

The benefit are good, nothing amazing compare to what comparable companies are offering at the moment

Cons

Management is shockingly bad, no communication to the teams, very little career progression. No matter how hard you work, your work will go unnoticed This place will take a toll on your mental health

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SAP Response
6y
Thank you for your open and honest review. Sorry you feel that way about the middle management. SAP values our employees’ opinions and we want you to feel empowered here without going through unnecessary layers or gatekeepers. We can only get better if you express this confidentially to HR Direct. SAP has trained employee relations experts willing and able to address this.

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5.0
17 June 2026
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CEO approval
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Pros

Management are invested in early talent success

Cons

Lots of bureaucracy as it's a German company

4.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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