Thought it would be different... - Customer Support Advocate SAP Employee Review

3.0
22 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Working with SF was a blast, great people, high energy, motivated to help businesses maximize the return on their most expensive investment, their people. Couple this with the SaaS model and you have a great concept.

Cons

Growing and integration pains as one would expect when a company is acquired by another. IMO too much time spent developing new bells and whistles and not enough time ensuring the ones already available work as expected. Never worked at a place where there was such an abundance of training material none of which actually helps one do their job. Feels like we just make this stuff up as we go, do in large part to the constant adding of the aforementioned bells and whistles. Don't get a remote job if you do come here to work, make sure you work out of a brick and mortar location, will increase your chances tenfold of getting noticed and promoted. In a word-frustrating.

Explore other reviews about SAP

5.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

-great enviroment -inspiring people -work balance

Cons

-unclear directions and task -lack of support -long project timeline

4.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

The people at SAP are genuinely nice, and the culture is generally supportive. The work-life balance is good to an extent, but when you're busy, you're BUSY. SAP is highly complex so expect to take a year to ramp up.

Cons

Only way to get a high salary is if you're hired externally. They do not reward employees who are loyal to the company. Closed opportunities often have to go through the Compensation Exception Committee, creating uncertainty around earnings. Prepare for constant change, whether that's solutions being removed from your sales bag, account shifts, territory realignments, or changing compensation policies. Quotas can be difficult to attain

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