Verdict Is Still Out!! - Senior Account Executive Salesforce Employee Review

3.0
1 June 2017
Recommend
CEO approval
Business outlook

Pros

There are a number of postives about working at Salesforce. The culture is very employee focused. The compensation and benefits packages are competitive. My first and second line manager are some of the best people I have worked with in my career. Also, the product set is solid and is really having a large impact at the customers.

Cons

Ultimately, as a sales professional, it is about how much money you make, and I have not made much since I have been with Salesforce. You get paid based on net new ACV. However, if you are managing accounts that don't increase their footprint, you don't get a dime in commissions. Also, you get paid on ACV, not TCV. So if you have a client sign a deal for $1M a year for 3 years, you only get credit for the $1M. Depending on the team you are on, some of the quotas are completely unrealistic. For me to make my quota this fiscal year, I need to grow my territory by over 600%. That is just to make my quota. The other frustrating part is that a peer on another team sitting next to me could have a $1M quota, and mine could be 3-5X and we could be calling on the same size Enterprise accounts.

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5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine and then I could just go home to you if I needed you and you could just come over here or I can just go home if I need you can just let

Cons

Understand the importance and the value in this

4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
2y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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