Good.. but only if you're a named AE or a marketing exec who can compliment Parker enough to get mic time - Researcher (Senior Member of the Technical Staff) Salesforce Employee Review

5.0
9 July 2024
Recommend
CEO approval
Business outlook

Pros

Overall, attention to detail in Technology and Product organizations is very nice. Things are done well, hiccups aren't at all common nor tolerated, and if you're a high performer who can tune out the execs who are blatantly planning to replace you with AI as soon as the model can stop producing racist Java 11.

Cons

Fiduciary responsibility is one thing, but executive management is indifferent about making employees squirm over job security. If you're not in Sales or Marketing, you shouldn't expect a word that Brian Millham says to be relevant, and while that sounds like nothing, it can get isolating when the CEO is a stuffed bear in a Hawaiian shirt with a string on its back that when you pull it, makes him say AI related buzzwords and "CUSTOMER COMPANY."

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Salesforce Response
1y
Thank you for sharing your experience and insights from your time at Salesforce. We're glad to hear you appreciate the attention to detail within the Technology and Product organizations. We understand your concerns about job security and communication from executive management. Your feedback is important, and we'll take it into account as we strive to improve transparency and support for all employees. Thank you for your dedication and for being a part of our team for over a decade.

Explore other reviews about Salesforce

5.0
3 June 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and salary, kind people

Cons

In a period of transition

4.0
9 July 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I've spent over 8 years with Salesforce in various management and individual contributor roles, all customer or partner facing. Some of the pros: - vibrant, fast paced culture - smart, fun, aggressive colleagues - management is focused on latest tech trends and staying or becoming a leader for many of them - by and large, customers and partners are very positive about the technology - good benefits and perqs - hip urban culture at HQ - a chart-your-own-course mentality that rewards those who aggressively seek out the job they want and pursue it, or sometimes even create it

Cons

After my long tenure and many Dreamforce conferences, I'm nearly fried. To say the culture is fast paced and the focus is always changing is an understatement. The reason Salesforce always seems on top, and chasing the latest trend, and in the press, is because employees are expected to run harder, carry more, cheer loudly, and pivot constantly. It's the world's biggest startup in behavior. But at the same time, with the recent influx of top career sales leaders from Oracle and what appears to be a board-level mandate for doubling revenue, employees are being asked to do even more with even less, fill higher quotas with smaller territories, less help, and the big company bureaucracy is rearing it's ugly head. Worse still is the politics. When you hire a bunch of smart, aggressive people, and put them in an environment of outsized expectations, throw in a bunch of re-orgs and changing management, and sprinkle with uncertainty and constantly changing priorities, you inevitably get people back stabbing each other and throwing others under the bus to appear smarter and more worthy of promotion. The few at the top will get very, very rich. The rest will lose the sense of personal ownership and start to wonder why they've given up health and family

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Salesforce Response
1y
It's not often that you get the opportunity to respond to a review 10 years in but your comprehensive and thoughtful review has managed to hold on as one of our most popular even a decade in :) It’s exciting to see that the things we love most about the Salesforce of today — super smart colleagues, being at the forefront of tech trends and establishing ourselves as leaders in the space, great benefits and perks to name a few — haven’t changed in the past 10 years. We acknowledge the challenges you faced, such as the pace, shifting priorities, and internal politics. Your advice on maintaining our foundational vision while avoiding big-company bureaucracy is helpful as we continue to grow as the #1 AI CRM. Salesforce is committed to balancing growth with employee well-being and staying true to our core values. We appreciate your insights and dedication over the years. Thanks again for your feedback!
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