One of the worst companies in terms of management. - Sales Manager Tripadvisor Employee Review

1.0
21 Mar 2018
Recommend
CEO approval
Business outlook

Pros

Well stocked pantry, free food, drinks and snacks. Health insurance coverage is very good. Colleagues are very friendly.

Cons

The problem lies with management - from senior leadership to regional directors. There is no vision and most often they are still trapped in their "start up and almighty bubble". A lot of customers are already writing the company off. Very biased HR and no due process given to employees - they just side with management. Sometimes salary delay. No firm decision making and "speed wins" means they can change decisions in a matter of hours. Limited career. If you are not ambitious you can stay here.

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Tripadvisor Response
8y
Thank you for the review although this is a difficult feedback to read. This is not the type of experience that we want anyone on our team to have. You have expressed several important concerns and I believe a more in-depth conversation would be beneficial. I encourage you to connect with your HR Business partner or me directly for a deeper discussion. As a company founded on the principal of transparency, we work hard to ensure that our vision, strategy and processes are shared with all levels of the organization. Our quarterly all hands meetings and monthly sync ups both provide a lot of valuable information about these topics. You have made a great suggestion on having 360 degree feedback. We agree that this type of feedback is critically important and had added it to our performance review process last year. I encourage you to connect with your HRBP or manager if you have not yet gone through our performance review cycle. Thank you for your feedback again, and I welcome a time for further discussion. Cindy Tan, VP Display Ad Sales

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
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Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
2.0
21 June 2026
Recommend
CEO approval
Business outlook

Pros

The people you get to work with are genuinely great, and the work-life balance remains fairly solid. In the past, the company attracted top-tier engineering talent from the most reputable tech firms, and the expectations were high but rewarding. A lot of that collaborative culture still exists among the engineers. You will be surrounded by capable individuals who want to do good work.

Cons

The company has been battered by unresolved structural issues over the last decade. The core meta-search business was crippled when Google altered its algorithms to prioritize its own travel products, effectively choking off the organic traffic Tripadvisor depended on. Combined with the impact of COVID-19, leadership tried launching new products to escape this SEO reliance, but those attempts consistently missed the mark. Now, the rapid adoption of LLMs is delivering another severe blow. Users no longer need traditional meta-search to plan travel. The core Tripadvisor product has essentially become a legacy cash cow, with the Experiences division (Viator) being the primary engine keeping the business afloat. Following the departure of the former CEO, thousands of highly skilled employees have left through attrition or ongoing restructuring. Layoffs have become a grim constant, happening once or twice a year. Even if you manage to avoid the cuts, the compensation structure is no longer competitive for the tech industry, and RSUs have virtually dried up. Because of the abysmal direction and the very high chance you won't survive the next round of looming layoffs, I strongly recommend avoiding this company as a new hire.

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