Uber Expert 1 - Expert I Uber Employee Review

5.0
28 Dec 2017
Recommend
CEO approval
Business outlook

Pros

3 month training period which allows for an initial 2 weeks of shadowing followed by hands on experience. 1st day I was given a brand new Mac work laptop with wireless keyboard, mouse, ipad! Tons of resources to aid you while working with the Uber Driver Partners with their issues. Face to Face customer service (no phone interactions). Security on shift. Free lunch daily with a kitchen full of snacks and drinks. Comfortable work station with office chairs. Given a monthly credit for Uber rides and delivery. Schedule is 4 days on 3 days off. Closed on Sundays and only have to work one Sat a month. Open to promotions after 6 months Young staff and relaxed office atmosphere. Promote from within; all management and leads are fully capable Health Insurance and gym membership discounts

Cons

Cannot be an Uber Driver while on payroll. Deal with difficult customer service issues Become familiar with a lot of different programs Mis-information on the web and old information is a challenge to correct

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Uber Response
8y
Great to hear you're enjoying your time as an Expert so far! If you ever have additional suggestions, feel free to send them my way - pierce@uber.com. Keep up the great work.

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5.0
6 July 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fast pace environment but amazing team.

Cons

Not too much room for growth with my Org.

5.0
6 Jan 2016
Recommend
CEO approval
Business outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

271
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Uber Response
10y
Great review, thank you!
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