Great benefits but lack of collaboration and support - Sales Zillow Employee Review

2.0
6 July 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits, technology as well as programs.

Cons

I transitioned into the position because I was told I would be collaborating closely with leadership, participating in leadership meetings, and traveling to support the business. I left a role that I genuinely enjoyed because this opportunity aligned with the direction I wanted to take my career. Shortly after, there was a change in management. My new manager was not involved in creating my role and, in my experience, did not have a clear understanding of what the position was intended to be. When I asked about being included in leadership meetings and the collaboration that had been discussed during the interview process, I didn't feel my concerns were understood or supported. Instead, the message I received was that I was being paid well and should be satisfied with that. For me, compensation is only part of what makes a role fulfilling. The other half is meaningful collaboration, being part of the team, building relationships, and feeling that your contributions are recognized. Those are things that motivate me just as much as financial success. Unfortunately, the role evolved quite differently than expected. The travel component never materialized, I was excluded from the leadership collaboration I had anticipated, and my workload grew significantly. At one point, I was managing roughly twice the workload while working 60-hour weeks, primarily from my desk. I also wasn't recognized during the monthly goal or performance calls, despite consistently exceeding my quota and delivering strong results. Despite those challenges, I remained committed to performing at a high level and consistently exceeded my goals. Ultimately, I realized I do my best work in an environment where expectations match the reality of the role, leadership values collaboration, contributions are recognized, and there is a healthy balance between performance and sustainability.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

4
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