Zillow Reviews

3.4

54% would recommend to a friend

(2,502 total reviews)
avatar

Jeremy Wacksman

58% approve of CEO

49% positive business outlook

Zillow has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
31 Dec 2020

OK company

Recommend
CEO approval
Business outlook

Pros

Many are trying very hard. If Zillow pulls this off, you'll be working for a powerhouse company.

Cons

Very disorganized. Not sure on the new exec hires. Very unresponsive. Unless you're a top level exec, you're not valued or heard. Very old school style management style.

avatar
Zillow Response
5y
Certainly with growth and a new business model comes challenge and change. Thanks for your honest review. I will be sure to elevate this with our leadership team, as we all believe it is very important to lead by example and create work environment where everyone feels that they have a voice and that their ideas, skills and expertise are valued. -VP, Recruiting
5.0
18 July 2021

Supportive forward thinking company

Recommend
CEO approval
Business outlook

Pros

Flexibility in location and leave Focus on delivery of results not hours spent on work

Cons

No cons as far as I am concerned

1.0
11 Dec 2019
Recommend
CEO approval
Business outlook

Pros

Zillow has great benefits The rest of the company seems to abide by core values The company (not team) has exciting potential for growth

Cons

I have been on this team a long time and have seen it go nowhere but downhill. Just in the past months 4 people have announced their departure just within the Assessment team of Data Services. And it is no secret that more will soon follow suit. If anyone in the C-Level reads this it is 100% a rejection of the teams senior management. Any other explanation is simply false. It began with these 4, and many more are now looking to get out. The teams senior managers are nothing but a clique of old school business people who's values are opposite to those of Zillows. They work to protect themselves and not those under them. If you are not one of their chosen 'favorites' you will go nowhere. This was 100% apparent in the latest promotions on the team. Everyone saw through the process and everyone knew who was going to be promoted before the process even started. The hiring process was biased and unfair from the start. People do not want to work for shady, dishonest people and your continued toleration of this team's leadership is jeopardizing the whole project. Survey after survey comes and nothing changes. Low scores across the board. The managers want to point fingers but cannot point it at themselves. They are the problem. They pretend that no other people can do this job or understand the data but them, but the reality is that assessment data is messy but ultimately uncomplicated. Any person versed in data could lead this team to be better both in terms of morale and the data itself. None of the managers are technical and only slow the process down and interject themselves in processes to seem like they are important. Morale is at an all time low on the team and people are burned out. If you are thinking of applying to this team because of the prospect of working for Zillow you should think again and look elsewhere. The novelty of working here soon wears off as this team is not in line with Zillow. You will see and talk to other people who love Zillow, their teams, and their managers. But you will not find that on this team.

avatar
Zillow Response
6y
We want to be sure to continue to address the concerns on these team. If you would like to connect directly please reach out to me at dans@zillowgroup.com .
Viewing 1 - 3 of 2,502 Reviews

Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.