Truly Living the Values - Consumer Insights Manager Zillow Employee Review

5.0
30 Mar 2017
Recommend
CEO approval
Business outlook

Pros

- Everyone at the company (at all levels of leadership) truly lives the values that the company has laid out - Colleagues are very competent, knowledgeable, respectful and open to new ideas and concepts - Support from leadership is second-to-none - Truly customer-focused - Office perks are not bad, either! - Benefits outside of salary are generous and much-appreciated - I have never been treated so well by everyone as I have here - I genuinely look forward to coming into the office every day

Cons

- Working out the kinks as the company transitions from a very small start-up to a larger company (acquisitions, lack of clear systems / processes) --> Not the place for someone that needs to have clear and precise processes in place to be comfortable. You have to be willing to create your own. - I really wish that it wouldn't rain this much in Seattle.

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Zillow Response
9y
Thank you for the feedback and advice. I'm so glad you are happy here! - Amy (COO)

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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