Diversity and Promotion Issues - Customer Service Agent Zillow Employee Review

I'm sorry you feel you had a poor experience. Zillow Group takes our core values, like Act With Integrity, very seriously and we work tirelessly to live them every day. Our performance management plans include well documented conversations about expectations, results, and a way forward. Our employee engagement, as measured by a recent employee survey, was very high, meaning our team thinks Zillow Group is a great place to work and grow for all employees. We are committed to maintaining a culture that is open, inclusive, and one that provides all employees with an equal opportunity to realize their potential and do the best work of their careers. We are always striving to learn where we have opportunities– and have multiple paths for employees to give us concerns around equal treatment. As we grow, we are continually adding additional employee training and processes to ensure Zillow Group is a safe and inclusive place to work. If you’re willing, I’d like to hear more specific feedback from you so that we can better understand your concerns. You can reach me at: dans@zillowgroup.com.