Great company and culture, however, the saturated market makes sales positions less than ideal. - Inside Sales Consultant Zillow Employee Review

3.0
6 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Great facilities, smart and talented people, company transparency, insight into other departments, and lots of financial perks. Zillow is truly a team atmosphere with a strong support system.

Cons

I felt blindsided by what the sales position actually entailed. You have immediate quotas and pressure with daily performance measures. They don't explain the high turnover up-front as very few make it past the first couple of months. If you aren't prepared to feel as though you are a telemarketer, this is not the job for you! I felt passionate about the company and products, however, sales calls have a stigma that do not make the job easy especially with all of the online companies making the same calls to the same agents on a daily basis.

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5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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