Smart People. Huge Opportunity. - Anonymous employee Zillow Employee Review

5.0
25 July 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

You get to work with amazing people. No lack of fascinating problems to solve. Help to revolutionize a massive industry at a company that is still in growth mode.

Cons

Many departments seem constantly understaffed. Base salary could be higher for tech positions but benefits(except still no 401k Match, come on) and stock are great.

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Zillow Response
12y
LOL - thank you for the shout-out. Much appreciated. I'm glad you're having a good experience at Zillow, especially since you're an old-timer (more than 3 years)! I agree that many departments are constantly understaffed. We seem to have a never-ending flow of open positions (currently about 100), especially in Dev and Sales. It can be frustrating that we can't get as much done as we'd like because we just don't have the people to get it all done. This is a high-class problem, but it's still a problem, and one that I am constantly working with Recruiting to try to solve...

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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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