Very Happy at Zillow - Fraud Prevention Specialist Zillow Employee Review

5.0
23 May 2014
Recommend
CEO approval
Business outlook

Pros

Great people, competitive wages/benefits, excellent management, great facilities, + all the little things. The upper level management is legitimately interested in feedback and ideas from employees; not only to make the company better, but also to make Zillow a great place to work.

Cons

The view from the Seattle office is nicer than the view here in SF. Very troubling. I sometimes stay awake at night just thinking about it.

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Zillow Response
12y
Great review - thank you for posting! As you know, because you are on the front lines, stamping out fraudulent listings on rentals is a priority of ours. I am grateful for your hard work, and our millions of rental shoppers thank you also! Leadership training is off to a good start. So far around 20 people have been through it. We are in the process of expanding it to the ~130 managers at Zillow, and then will also take a variant of it to all 1000+ employees. Extremely important, imo.

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CEO approval
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Pros

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Cons

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3.0
8 May 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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