Overall great company, not great locally. - Anonymous employee Zillow Employee Review

3.0
8 Feb 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The CEO is amazing and you can see his vision and passion for his company. People are very knowledgeable and helpful, in Seattle. The benefits are great. The speakers that they bring in are encouraging. Spencer, the ceo, is accessible, unlike other companies.

Cons

The Lincoln office was run like a good old boys club. If you question anything they will find a reason to let you go. If I could have trnsfered to the Seattle office, it would have been the best job I ever had.

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Zillow Response
11y
I'm sorry you felt that way about the Lincoln office when you were there. Over the past year, we've made a lot of changes that I think you might find have changed the local office culture for the better. As the person who spends the most time in both offices, I can tell you that although the Lincoln office has its own quirks and personality, with the leadership we now have in place, Lincoln shares the same level of transparency, collaboration and respect for diverse opinions that you see in Seattle. All that said, we'll continue to work on better cross-office communication as Lincoln still has more to learn from Seattle and other offices, and Seattle has a lot to learn from the team in Lincoln. - Erin Lantz, VP Mortgages

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Cons

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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