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      Zillow

      Engaged employer

      Zillow reviews

      Recruiters Beware- Toxic Leadership and Limited Resources - Recruiter Zillow Employee Review

      2.0
      18 Mar 2022
      Recruiter
      Recommend
      CEO approval
      Business outlook

      Pros

      Outside of the People Org- business partners are a joy to work with! Solid and competitive benefits (outside of compensation)

      Cons

      There are so many changes and a large exodus happening across the company. Unfortunately in the recruiting org, there are not enough resources or strong leaders in place to help make the changes needed. What you read on Blind is true- there is toxic leadership in place that are destroying the team and culture that attracted many of us here in the first place. Many of us are passionate about the Core Values, Doing the Right Thing and interviewing representative slates to bring new people on board. But over the past 3 months- I have had Director level leadership ask me to bend the rule, hire people without interviews and ignore pay levels to bring people on board. When the issues were raised to HR and leadership- nothing was done expect to remove the whistleblower from the roles in question. The company and team that I fell in love with in Recruiting at Zillow no longer exists.

      avatar
      Zillow Response
      4y
      Hello, Thank you for your feedback - please know we take every comment seriously and your review is very concerning. It has always been my commitment and practice that we act with integrity at every turn, and have always encouraged our team to speak up if they see something that isn’t upholding our values in any way. We do not condone skipping interviews or bending rules. This is the first time I have heard of this and will discuss with investigate with my leadership team to get the full picture here. If you are a current member of the team, I would encourage you to consider connecting with me directly. The well-being and culture of our team is of the utmost importance to me and hearing any information indicating otherwise is something I want to understand fully. While I value Glassdoor as a mechanism to provide anonymous feedback, I also encourage direct communication so I can best address the issues, if present, head on. Thanks again. Annie Rihn VP, Recruiting

      Explore other reviews about Zillow

      5.0
      13 May 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      8 May 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      3w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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