Great Team, Good Benefits, Terrible comp structure - Sales Executive, Premier Agent Zillow Employee Review

3.0
16 Mar 2024
Recommend
CEO approval
Business outlook

Pros

My team is a solid group of people, very kind and helpful. Kind of gatekeeping when it comes to helping me as a recent hire but I get it because Sales can be competitive. Benefits are decent; 401K match could be better but home office stipend and gym/student loan reimbursements are great additions. Fully remote is awesome, but offices are really nice and all expenses paid work trips are well funded.

Cons

Housing market is crap right now so it can be very tough to make sales to Realtors and Teams who can't spend on advertising. Stack on the NAR lawsuit and how Zillow has brokerage licenses all over the country and many people would not touch the product with a 20 foot pole. Because I'm sure the Execs are making less than the fortune they expected the comp structure does not benefit us at all. If you don't make 50% or more of your quota (which you realistically have to dial over 200 times a day for a year to get to the point where you can hit quota fully ramped) you don't make ANY money. Complete and utter BS. In addition, if you have accounts in your name but don't log a 10 minute call or they self serve after speaking to you they take that sale from you and don't count it. Again, expect to only find success working 10 hour days calling up to 250 times a day until you can really build a solid pipeline of inidividuals to follow up with. otherwise the company will withhold thousands of dollars that you rightfully earned.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

4
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