Recruitment, interview and offer process for Zillow - Anonymous employee Zillow Employee Review

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My overall recruitment process with Zillow was very pleasant as well as shockingly quick. The total time from phone screen to offer spanned just under 4 weeks, and the winter holidays took place during that time, so it probably would have been even quicker. My recruiter was responsive, knowledgeable and very kind. I felt like my recruiter was really motivated for me to have a good experience. When an offer was made, the details were clear and the aspects that had wiggle room to negotiate were also made clear. On top of a very competitive offer, the CEO sent me a personal note and we exchanged some emails about the company - a really nice touch.

Cons

The only negative in the process, and this is small, is the number of handlers I interfaced with during the process. From beginning to end, there were 3 individuals who helped me through the process and it wasn't always clear who my main point of contact was. Again, this is small stuff, but it would have been nice to know upfront the different roles to set my expectations.

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Zillow Response
10y
Thank you so much for your feedback on the recruiting process! I am glad it was a positive experience and that you are enjoying your time at Zillow so far. I think your specific feedback on number of "handlers" in the process is actually quite interesting and is a small area of refinement we could work on to make sure candidates know who is their point person. Good stuff! Thank you. Annie Rihn

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You can make good money here.

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In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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