Premier Agent Role: High Pressure, Poor Leads, and Little Job Security - Sales Exectuive Zillow Employee Review

2.0
1 Nov 2024
Recommend
CEO approval
Business outlook

Pros

• Thorough training program and supportive peers • Competitive salary and decent benefits, like the $75 wellness perk and $150 home office stipend • Opportunity to travel to Seattle three times for free

Cons

•The pressure to close 10 deals before training ends is overwhelming and stressful. If you don’t meet the target, you’re fired without severance, right before the holidays, and you’ll have to repay the signing bonus. This adds a crushing level of anxiety, especially knowing your job security is on the line from day one. • The work-life balance is practically non-existent. To have any shot at getting decent leads, you’re forced to wake up at 5:30 AM and start your day in a hyper-competitive, first-come-first-serve environment. • The quality of leads is terrible. Most of us are pitching to the same recycled contacts who have already heard Zillow’s script numerous times. It’s demoralizing to realize the system is set up for us to fail or barely scrape by. • PTO is laughable: only 14 days a year that you have to accrue. The constant pressure and need to perform make taking time off feel impossible. •The turnover rate is sky-high. It feels like the company just wants bodies to fill seats and bring in 10 deals each before churning out. Once you realize the setup, it’s hard not to feel used and undervalued.

Explore other reviews about Zillow

5.0
13 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
2.0
1 July 2026
Recommend
CEO approval
Business outlook

Pros

Generally the people I work with are great. They are supportive, creative, and work well as a team. Work-life balance is good, although some teams have more on-call than others.

Cons

- Senior leadership has determined that inflation need not be a factor when calculating raises. - Also, we're having record profitability! But also money is very tight and we all need to tighten our belts. - Our stock is down 50% this year, but you all need to suck it up, even though stock is a huge part of pay. - We don't care that you are getting a 30% effective pay cut this year. - Performance ratings are calculated on vibes before reviews are actually written. - We've started outsourcing heavily to Mexico and India. - "We need to raise the bar" ("Please work harder for the same pay") - Health benefits have eroded for several years. - Other benefits have never been adjusted for inflation. - AI is becoming like a cult. We've actually been told that the dream is to never open a code editor again, despite the technology not being remotely ready for that (and with no proof that it is less expensive or saves time).

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