DISHONEST & INHUMANE - Account Executive Zillow Employee Review

1.0
1 May 2025
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing as we have all trauma bonded.

Cons

The most dishonest and inhumane corporation I have ever had the displeasure of working for. I highly recommend you reach out to current AE’s to ask for the truth. You will get from the recruiters nor the managers interviewing you. It’s clear as day what is going on here. They are centralizing all of the SaaS offerings to one login portal. That will include Dotloop, Follow Up Boss, Enhanced Profiles, and Showcase. They are dismantling Premier Agent lead Gen completely. The salesforce currently is too large. They are managing people out instead of a layoff and severance. This has completely killed morale. 85% of the floor is now on performance management plans starting April 1st. This is NOT normal for any salesforce. They are actively trying to reduce the sales floor in very a shady way. More than 20 reps, and more business advisors, have gone on long term leave due to mental health. This is also NOT normal for any job. The new VP and her sidekick are awful. They came as “revenue drivers.” They do not listen to the frontline employees. Employees are being pushed to their breaking points mentally. It’s very concerning. But HR and the new VP do not care at all. It gives me the creeps. The housing market is not doing well at the moment and projected to not do well in the future. This will cause more job loss. On top of all this, the micromanagement is out of control. We did not get a raise in base pay for 2025 but they did add more responsibility. The commission is NOT worth it at all. Zillow is historically, infamously known to be the MOST underpaid tech sales position in the industry. If you want to work real estate saas sales, go to their competition. You will be paid more, no micromanagement, less pressure, and you will be treated like an actual human being.

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Zillow Response
1y
We deeply regret that your experience with us is falling short of expectations. Please know that your feedback is taken seriously and we appreciate your honesty. Please reach us at careers@zillowgroup.com so we can learn more about your experience.

Explore other reviews about Zillow

5.0
2 May 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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