TPXimpact Reviews

3.3

55% would recommend to a friend

(106 total reviews)

Bjorn Conway

61% approve of CEO

41% positive business outlook

TPXimpact has an employee rating of 3.3 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TPXimpact employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

106 reviews
1.0
19 Sept 2023
Recommend
CEO approval
Business outlook

Pros

- Remote working. - Some really great and talented people on the ground. - Good holiday allowance.

Cons

What started out as promising soon descended into probably the worst time in my career. All issues are blamed on the mergers and while they have caused issues, they don't seem to address the lack of processes, transparency, communication or togetherness, and they no longer care about the people in the company (despite what the marketing material says). The unorganised mess that was the mergers has led to some weird structures and levelling which contributes to the issues of disconnection. It was false promise after false promise, ethically and morally dubious decisions, lack of transparency and death by recurring meeting. There's a clear strategy change since the C-suite and senior leadership changes which are at odds with the values they put on their marketing materials. People are just resources here and all they care about is utilisation. It doesn't matter what you want to do, if there's even a tenuous link between your experience and a project need, good luck because you're on that project now whether you like it or not and whether you can do it or not. There's also underhandedness and toxicity among the leadership which on the whole made it a thoroughly unpleasant place to work.

avatar
TPXimpact Response
2y
Hello, thank you for taking the time to leave a review and we’re sorry to hear that your experience at TPXimpact was negative. The coming together of lots of smaller companies into our current, much larger organisation has been a big shift for some of our people. When a company grows in size, a lot of changes are required to allow us to operate safely and effectively in service of our brilliant clients - changes which take time to implement and sometimes, take time to get right. Over the last year we have been working to address issues around structures and levelling - we conducted job evaluations, comparing our roles with those externally, and will soon be launching salary bands to support these findings. What hasn’t changed since the mergers is the utmost respect we have for the fantastic people that work at TPXimpact. We’re continuously working to create an inclusive culture for our employees, supported by our Employee Resource Groups, Employee Forum and Mental Health First Aiders - giving our people a wealth of support systems and ways to feedback to us. We would invite you to speak, confidentially, to a member of the people team about some of your feedback as you’ve described an experience that is not aligned with what we’re striving to create here at TPXimpact. Not only do we deliver exciting and progressive client projects, we offer flexible working and are committed to ensuring our people have a good work life balance. We’re also investing in our incredible teams with time and budget dedicated to helping them grow and learn. Each employee has £500 to spend on learning and development each year and has two days paid time to spend on their professional development.
2.0
10 Aug 2022
Recommend
CEO approval
Business outlook

Pros

Those of us delivering client work are committed and supportive of each other. I enjoy the people I work with and the client projects can be interesting.

Cons

It is difficult to trust leadership. At times it feels like they don't know what they're doing, and that creates a frenetic environment and a sense that as a business we're directionless beyond getting the share price up - what's the strategy beyond that? There have been a number of internal blunders that seem to get brushed over, we got lied to about salary benchmarking to keep us quiet at the time of merger - leadership now say this was never spoken about (despite us having comms evidence saying otherwise). It's also concerning that we seem to be losing our strong women leaders by the minute.

avatar
TPXimpact Response
3y
Thank you for your feedback. We believe all our employees are committed and supportive of each other. We committed to carrying out Job Evaluation and Salary Benchmarking back in April and said then that the process may take 6-12 months. We are delivering on that commitment. Making sure that everyone’s contribution is recognised competitively, fairly and equitably is complex and needs professional expertise. That’s why we have partnered with a specialist reward, job evaluation and benchmarking company. This will help us ensure we have a fair, robust, consistent and transparent job evaluation methodology. It will also enable us to create clear pay structures/ranges based on our current internal pay data and help us make pay decisions in a fair, robust, consistent and transparent way. This project is being delivered over the next five to six months. We are disappointed to hear that you feel there are problems with D&I as it's an area that we take very seriously and we are passionate about creating a diverse environment where our people feel a sense of inclusivity and belonging. We have an Equality, Diversity and Dignity policy that reinforces our principles and commitment in this area and have several Employee Resource Groups that are well received within the business and seen as valuable. We have not made the progress we would have liked in terms of female representation on the Senior Leadership team but have a plan in place to improve that. We regularly monitor our D&I stats, which you can view on our website.
1.0
8 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Remote work - offered across the country with hubs. Still London Centric but better than a lot Flexible working - lots of people of all seniorities visibly use flexible working policy. Feels very progressive Great people - most of the people I work with are talented, care, and genuinely want to do good work. It's a shame the organisation makes that hard

Cons

Chaotic central operations team - weird policies and choices that are reactive and make everyone's work harder Basics still not in place - so many basic things, like a progression framework, two years and it's still extremely basic, generic and not used. Financial forecasting is constantly wrong, and resourcing is chaos: people left on projects forever, or moved around with little notice. Little recognition of good work - there's no way to recognise good work beyond a popularity contest shout out. No formal bonus system. People are able to coast, or even do bad work and let everyone else carry them.

avatar
TPXimpact Response
1y
Thank you for taking the time to share your perspective. We take all feedback seriously and are committed to listening to and learning from it. Firstly, we couldn’t agree more about the remarkable people at TPXimpact; they are extremely talented and give their all to projects they are genuinely passionate about. As a purpose-driven organisation, we’re fortunate to experience firsthand the real-world impact of the work we do all around us - from the public sector to charity work. We aim to be an inclusive and welcoming place to work, so we’re sorry you have the sense our focus is primarily on our London office. We’re a hybrid workplace with regional hubs for our people to make the most of and our office managers work hard to make employee experience at each of these hubs even better. Our People and Central Operations teams work tirelessly to create inclusive, fair and compliant policies that focus on wellbeing, fairness and growth and support TPXimpact’s wider business strategy. You can trust that these policies are under continuous review to ensure they tick all the boxes. Our Employee Forum is made up of colleagues from around the business who have been voted for by our people to represent their voices. With accountability being a key value to us, any new policies or plans are shared with the Employee Forum first, so please bear in mind that you can go to them to share your feedback We’re currently working on a recognition scheme to celebrate the achievements of our people and teams which will be launched soon and we’ve recently given a fresh update to our Progression Framework with a clear focus on impact, skills and behaviour. We’d suggest speaking with our Learning Business Partner who would be really happy to talk this through. You’ve shared some deeply personal feedback across several areas, and we’re disappointed to learn that your present experience at TPXimpact is not living up to your expectations. At the time of writing, our annual engagement survey is live and so we strongly encourage you to share your thoughts here and shape our future as we plan for the months ahead. Please also reach out at any time to your line manager, a member of the SLT or a colleague in the People team who are always open to a direct message or a chat.
Viewing 1 - 3 of 106 Reviews

Glassdoor has 112 TPXimpact reviews submitted anonymously by TPXimpact employees. Read employee reviews and ratings on Glassdoor to decide if TPXimpact is right for you.