Uplight Reviews

Uplight is NOT: - A product-led, and by extension, a customer-centric company - Executing on a long-term strategy, but rather governed by shiny objects, constant fire-fighting, and the relationships of senior leaders and executives - A company that has used the last three years to lay a foundation to accelerate growth in the industry - A company that has demonstrated its ability to learn from prior mistakes My time at Uplight felt like ground hog's day: reorg and redefinition of the strategy, hope, disappointment. Rinse and repeat. When Uplight first formed, it had an incredibly unique opportunity to create a new solution category in the utility customer experience space and become a first mover. The company was never able to take advantage of this opportunity because of inexperienced leaders, keeping bad leaders in place for too long, and always sacrificing long-term benefit for short-term gains. While I believe the new leadership changes will finally steer Uplight back onto the right path, it's too little too late to capitalize on the initial opportunity handed to the company's founders. I'm sure Uplight will grow into a fine company, but it had the potential to be much more.

- The poorest Executive Management Team I have ever encountered in my entire life, whether through companies I've consulted for, evaluated to acquire, or worked directly for - Unbelievable disconnect between reality and projections that allow absolutely no possible way to meet investor/management/financial expectations - Post-M&A, fired too many people, refused to pay tech-debt and put revenue growth above all else, now in rinse-repeat cycle of overhiring to overcompensate and removing headcount when revenue doesn't hit - PrOdUcTs DoNt WoRk - No consideration for employee burnout, mental health, morale, etc. - DE&I task force was dismantled without explanation - Some of the worst employee option comp in the entire software industry - Fat, wealthy, paid-out execs are SPRINTING for the exit or being forced out - Easy to drown from being forced to drink too much Koolaid - Speaking to ANY of these issues gets you a bullseye on your back, watch out for knives