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      Telstra

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      Customer Service Interview

      26 Oct 2025
      Anonymous interview candidate
      Sydney
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Telstra (Sydney)

      Interview

      In person interview where they will ask you a bunch of question about you and your experience, they will ask you behavioural questions to see how well you can deal with customers. should be prepared about everything you write on your resume cause they will ask u a bunch of questions from ur resume so dont wrtie what you dont know in ur resume

      Interview questions [1]

      Question 1

      Tell us about ur experience? how to deal with a angry cutomer? what you do outside of work?
      Answer question

      Other Customer Service interview reviews for Telstra

      Customer Service Interview

      15 Sept 2025
      Anonymous interview candidate
      Brisbane
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Telstra (Brisbane) in Jan 2024

      Interview

      Getting a virtual interview through hire vue as soon as you submit an application. The virtual interview process is easy and straightforward asking you behavioural questions and then games to complete such as quick math games and situational games with limited time for each.

      Interview questions [1]

      Question 1

      Please describe a recent time you took the initiative to learn about a new skill or topic.
      Answer question

      Customer Service Interview

      17 July 2023
      Anonymous interview candidate
      Melbourne
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Telstra (Melbourne) in Mar 2023

      Interview

      The interview process is the same as other interview processes at other companies that you might apply for jobs at. It really is no different to those types of interviews.