I applied online. I interviewed at Telstra (Melbourne) in Mar 2023
Interview
The interview process is the same as other interview processes at other companies that you might apply for jobs at. It really is no different to those types of interviews.
Other Customer Service interview reviews for Telstra
In person interview where they will ask you a bunch of question about you and your experience, they will ask you behavioural questions to see how well you can deal with customers. should be prepared about everything you write on your resume cause they will ask u a bunch of questions from ur resume so dont wrtie what you dont know in ur resume
Interview questions [1]
Question 1
Tell us about ur experience?
how to deal with a angry cutomer?
what you do outside of work?
I applied online. I interviewed at Telstra (Brisbane) in Jan 2024
Interview
Getting a virtual interview through hire vue as soon as you submit an application. The virtual interview process is easy and straightforward asking you behavioural questions and then games to complete such as quick math games and situational games with limited time for each.
Interview questions [1]
Question 1
Please describe a recent time you took the initiative to learn about a new skill or topic.