Are you ready to be the friendly face that greets patients, schedules appointments, and ensures our clinic runs smoothly? We are thrilled to offer you the chance to make a difference in healthcare. As a Medical Receptionist, you will be at the heart of our patient experience, creating a warm and welcoming environment. Join us and be part of something truly special!

Our clinics in Bundaberg are currently seeking a Medical Receptionist to join the team on a Full time or Part-time basis. Working between our IWC clinic and the Friendly Society Private Hospital with core hours between 7am-5:30pm.

About Us:

I-MED Radiology Network’s team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and our imaging and diagnosis.

Role Overview : As a Medical Receptionist, you will play a crucial role in ensuring smooth clinic operations. Your responsibilities will include:

Patient Interaction:

• Greet patients and other callers professionally and courteously.
• Assist patients with appointment scheduling.

Administrative Tasks:

• Manage medical records confidentially and efficiently.
• Process patient payments (cash, Eftpos, direct billing).
• Invoice Medicare, Private Health Funds, TAC/CTP, DVA and Workcover.
• Handle internal emails and inquiries.
• Maintain a tidy reception waiting area.

Collaboration:

• Work autonomously and as part of a team.
• Communicate with referring doctors and hospital staff courteously.

Confidentiality:

• Maintain patient personal and financial information confidentiality.
• Qualifications and Skills:
• Excellent communication skills.
• Intermediate computer skills (knowledge of medical software and Microsoft Office Suite).

How to Apply: Ready to contribute to exceptional patient care? Apply now by submitting your resume and a brief cover letter.

Join our team and make a difference everyday!