Cotton On Reviews | Glassdoor.com.au
Cotton On Reviews
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    Cotton On Reviews

    Updated 24 Aug 2019

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    Found 824 reviews

    3.2
    StarStarStarStarStar
    Rating TrendsRating Trends
    55%
    Recommend to a Friend
    72%
    Approve of CEO
    Cotton On CEO Peter Johnson
    Peter Johnson
    202 Ratings
    Pros

    • "50% discount across all brands, flexibility with shifts (especially helpful for university students)" (in 123 reviews)

    • "Great staff discount that can be used" (in 76 reviews)

    Cons

    • "Upper management can push unreachable expectations" (in 54 reviews)

    • "Few hours for casuals if working in small store" (in 31 reviews)

    More Pros and Cons

    1. "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Store Manager 

      I have been working at Cotton On full-time

      Pros

      flexible, great opportunities moving upward

      Cons

      lots of competition, high expectations

      Cotton On2019-08-18

    2. "Varies from store to store"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cotton On part-time for more than a year

      Pros

      Great first sales job Good training programs and incentives Employee discount Internal confidential hotline

      Cons

      Some stores are great, some are VERY cliquey- rude to other employees and customers Upper management and head office are completely hit or miss- keep in mind there are people within the company whose job it is to protect the company at the expense of the employees

      Advice to Management

      Reevaluate your suspension/termination policies and make the process of evaluating staff transparent- HR and loss prevention should not be able to arbitrarily interpret policy especially when it affects other people's jobs.

      Cotton On2019-08-24
      3. Join the Cotton On team
      See Our Latest Jobs

    3. "Cotton on is a great company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retail Sales Associate 

      I have been working at Cotton On part-time for more than 5 years

      Pros

      Great staff, 50% discount on all products from 7 brands plus regular ‘uniform deals’ at a further discount think full outfit (3 items) for $20.

      Cons

      Management can be very cliquey, promotions and hours are dolled out based on nepotism

      Advice to Management

      More transparency with fostering and expectations being applied fairly to all staff.

      Cotton On2019-08-13

    4. "Cost cutting company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager in Brisbane
      Doesn't Recommend
      Negative Outlook
      No Opinion of CEO

      I have been working at Cotton On full-time for more than 3 years

      Pros

      Fun enviroment working with some great people

      Cons

      Cost cutting techniques, very reactive company that implements change at the drop of a hat, poor communication from top to bottom

      Cotton On2019-08-21

    5. "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Casual Employee 

      I worked at Cotton On part-time for more than a year

      Pros

      50% discount Nice co workers Lots of shifts to pick up at other stores

      Cons

      High management turn over Have to upsell everything

      Cotton On2019-08-22
    6. Helpful (1)

      "Good place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Senior Casual in Riverton
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cotton On part-time for more than 3 years

      Pros

      The people you meet within the company are amazing, I've made friends that i know I'll keep even after my time with the company is over. 50% off all 7 brands in the cotton on group. Management are kind and understanding when you explain why KPI's might not be met. They give you useful advice on how to rectify issues and meet targets. Relaxed, and fun working environment that encourages hard work and customer...

      Show More

      Cons

      Hard to move up within the company and as a casual my hours are not guaranteed.

      Cotton On2019-08-02

    7. "great working environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Assistant in Sydney
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Cotton On part-time for more than a year

      Pros

      great working environment, everyone is nice and friendly

      Cons

      sometimes intensive multitasking when busy

      Cotton On2019-08-06

    8. "Great workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      Current Employee - Retail Sales Associate 

      I have been working at Cotton On for more than a year

      Pros

      Easy going, great staff, good pay

      Cons

      New managers coming through pushing KPIs constantly

      Cotton On2019-08-03

    9. "Good Experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Christmas Casual/Sales Assistant 

      I worked at Cotton On

      Pros

      - Good experience - Good surrounding - Good training

      Cons

      - The store would change layout every week so frustrating coming into work and having everything completely different - Minimal hours

      Cotton On2019-07-28

    10. "Gonna miss my job."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Forklift Operator in Wacol
      Recommends
      Neutral Outlook
      No Opinion of CEO

      I have been working at Cotton On full-time for more than 3 years

      Pros

      Ethnically diverse, welcoming, fun, family environment, catering

      Cons

      Some managers can be difficult to communicate with

      Advice to Management

      Be educated in every role that operates within the warehouse. They're all different in their own way and have their own sets of challenges and it would be nice to have the manager's understanding on how to address these issues individually

      Cotton On2019-07-17
    Found 824 reviews