Phoenix office treats their insurance employees like they're in middle school - Financial Foundations Specialist USAA Employee Review

1.0
14 Mar 2013
Recommend
CEO approval
Business outlook

Pros

Nice physical office and property. Nice parking garage. Great security on-site

Cons

Extremely condescending new-hire manager for the insurance classes. Job is extremely micromanaged by a bunch of policies set by simpletons that would sink in the real world if it were not for their "diversity".

Explore other reviews about USAA

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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