Get your license and Get out! - Member Solutions Representative USAA Employee Review

1.0
24 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Nice facility, great coworkers, Awesome training staff!

Cons

If you are a true sales person don’t work here, let them pay for your insurance license and then go to a company that is going to pay you for your hard work! Terrible management, constantly a non-compliant company, mission doesn’t really mean anything to the managers, HR department has no control over management!

Explore other reviews about USAA

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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