Pros
USAA truly delivers a mission focused, behavior based culture. The company lives it’s values, places employees and members first and draws top talent as a result. In over 3 years at the company I’ve yet to see empire building, back stabbing, Me First or other destructive leader qualities. USAA’s culture is so strong poor leaders self select out very quickly. The result is a company with laser focus and drive to deliver for it’s membership.
Cons
USAA is a fast paced environment. Some people may not be able to sustain the pace. For those who don’t integrate into the culture, it may be frustrating as they will struggle to achieve results. Lastly; owning a bank creates additionally regulatory requirements that can sometimes demand extra rigor other companies may not have.