Not what it used to be - Auto Damage Appraiser USAA Employee Review

3.0
10 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Benefits are solid. Most of the people are great. Education benefit is one of the best. Decent PTO

Cons

The company has shifted from being member focused to metric driven. They are reactionary instead of proactive. ALL of the technology is woefully out of date and they've truly lost sight of their mission

Explore other reviews about USAA

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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