Optus Reviews

Updated 12 Jun 2021

To filter reviews, or .
3.8
74%
Recommend to a Friend
94%
Approve of CEO
Optus CEO Kelly Bayer Rosmarin
Kelly Bayer Rosmarin
82 Ratings
Pros
  • "Excellent work culture -Supportive management -Clear career path -work life balance(in 94 reviews)

  • "Great People annual Award Incentive(in 65 reviews)

  • Cons
  • "Company is cost cutting and yearly restructures are not uncommon(in 28 reviews)

  • "Always seems to have a round of redundancies(in 23 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 8 years

      Part of the furniture

      8 Jun 2021 - Human Resources Professional in Melbourne
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have worked at Optus for many years, and it has been a place where I have been able to learn and grow. The fast pace of change makes the work environment exciting. The strategy is clear, and this translates to how each role makes a difference. The culture is one where you can make a lifelong career and friends.

      Cons

      Whist satellite sites do have a lot of opportunities, the majority are at head office in Sydney.

      Be the first to find this review helpful
    2. 4.0
      Current Employee, more than 3 years

      Highly recommended to gain lifelong, valuable experience and skills

      6 Jun 2021 - Digital Experience Owner in Macquarie
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible working hours Positive culture Challenges you to get the best out of you Innovative environment working on the next best thing There's a lot to learn

      Cons

      As with every workplace, there are times where things can get stressful with the tight deadlines and targets to achieve, but it all matters on how you manage your time and emotions, and how your respond to those situations. When you respond in the right way and you can effectively balance work and personal life to ensure you have a healthy mind and body, all the pressures from work will be for your own good for you to be better and stronger.

      Continue reading
      Be the first to find this review helpful
    3. 5.0
      Current Employee, more than 1 year

      Great people, interesting challenges from start to finish

      7 Jun 2021 - Network Engineer in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits Flexible work hours Great company to work for Good team

      Cons

      Hard to climb ranks for technical staff, under-utilized skill sets. Bureaucracy at over crowded mid-management has no understanding in computer science.

      Continue reading
      Be the first to find this review helpful
    4. 4.0
      Current Employee, less than 1 year

      Life as a Optus Graduate!

      31 May 2021 - Graduate Networks Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great work culture and diversity amongst a group of amazing people - Everyone at Optus always adheres to the company's core values - Emphasises the importance of work/life balance - Excellent career progression which will surely support your professional development - Very supportive grad cohort and there is always someone willing to help out - Encourage participation in various events outside of your regular day to day tasks

      Cons

      - Can be a slow start to the program for the first few weeks since you won't be assigned with much work - Will need to relocate to Sydney if you are not from Sydney

      Be the first to find this review helpful
    5. 4.0
      Former Employee, more than 5 years

      Great Company with Great People

      22 Mar 2021 - Product Owner in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing campus, Work / Life balance. Well known and respected in the community after great initiatives to turn the company towards a tech company instead of a purveyor of dumb pipes. All in all supportive meritocracy where your career is what you make of it and plenty of opportunities vertically/ horizontally if you put in the effort. Scaled agile throughout the business has been interesting and works very well in some parts but there are elements still not integrated into this way of working. Amazing CEO who has such and amazing vision and makes everyone feel they contribute to the company purpose.

      Cons

      Beaureacracy in some parts of the business absolutely holds Optus back, what's the point scaling agile where you just run into waterfall processes either end of product delivery. With such a great environment there are quite a few people who are stale and it makes you wonder if this company could and should run alot leaner and nimble. Some modernisation in processes and systems needed. Simplification of structures have removed alot of costly politicking but behaviour is still pervasive. Super competitive market so lots of JFDI, at a cost down the line.

      Continue reading
      Be the first to find this review helpful
    6. 4.0
      Current Employee, less than 1 year

      Optus Graduate Program

      5 May 2021 - Graduate Program - Finance in Macquarie
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The Graduate Cohort allows you to not feel out of place as youll be around many people who are also within the same journey as you. The Ability to work with Directors, head of department and even the CFO is awesome as it enables you to have the mindset of them. Opportunities to be yourself with fun company events, team events and all the great food options on campus.

      Cons

      The program is very fluid, so its not a full structure plan. Be ready to seek what you want and ready to source your own learning. Sometimes your direct contacts are bust and it may be hard to get in contact with them. But everyone else will always be there to help.

      Continue reading
      Be the first to find this review helpful
    7. 4.0
      Current Employee

      Good company

      12 Jun 2021 - Software Engineer in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Lots of challenge and learning chances

      Cons

      Too many challenges from management

      Be the first to find this review helpful
    8. 4.0
      Current Employee, more than 8 years

      Great Place to Work

      9 Jun 2021 - Senior Account Executive in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Continued learning and development - Support provided by team members - Internal opportunities - Work life balance

      Cons

      - Communication of roadmap can be more clear

      Be the first to find this review helpful
    9. 4.0
      Current Employee, more than 1 year

      Good company!

      2 Jun 2021 - Anonymous Employee in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - They try their best to have fun events on campus - Really emphasise on company values - Great people to work with

      Cons

      - Hard to implement changes as you have to go through a lot of people - Doesn't really offer flexible working arrangements but this is dependent on your team - Not many perks compared to other companies

      Be the first to find this review helpful
    10. 4.0
      Current Employee, more than 8 years

      Great place to work!

      7 Jun 2021 - Account Manager in Sydney
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fantastic Culture Very supportive middle management Amazing customers to work on Constantly evolving technology landscape

      Cons

      Big business processes Remuneration increases take time

      Be the first to find this review helpful
    Viewing 1 - 10 of 1,049 Reviews

    Popular Careers with Optus Job Seekers

    Retail Consultant
    Learn About the Job
    JobsSalariesInterviews
    Business Development Manager
    Learn About the Job
    Customer Service Representative
    Learn About the Job

    Work at Optus? Share Your Experiences

    Optus logo
    or