Oticon reviews about "upper management"

Getting more and more upper management from the pharmaceutical realm. Their ways of doing business is not how we do business regarding sales calls.. Some seem to be out of touch with our customer focus and time needed to train a customer on our products..and develop customers to be successful. They want to see numbers only.

Good work ethic, intelligence, and dedication to giving customers best in class support are not appreciated by upper management. Excellent audiological knowledge is being replaced by sales knowledge. If you are good at sales and better yet, if you are a male, you may be able to tolerate the atmosphere. Employees who have made a difference and worked hard to effect much needed change are not valued while sales and marketing are continually applauded and protected. If you don't care about being shown appreciation, if you are a good at sales, a good schmoozer, you may tolerate this misogynistic atmosphere. Excellent audiologists will not be valued. HR is ineffective, no exit interview given, my opinion is that no one wants to address the toxic environment. Work/life balance abysmal. You will be asked to do more and more even when you have exceeded expectations. My health has vastly improved after leaving. Once the People First branding was removed, it became Money First. Like any other major corporation. Sad really because they have a wonderful product.

Very poor HR department--changes policies frequently, lacks consistency, and encourages conflict The company is focusing more on building an executive and director club and having "fun" events for the employees and not focusing on solving the problems and driving sales and efficiencies. Upper management are only focused on their personal gains, middle management does not communicate well, has frequent conflict, plays politics and upper management does not get involved. They just sit back and watch.

The company has recently gone through leadership change and is clearly struggling to decide what kind of company it wants to be. It seems to be trying to be like the big pharma and medical device companies but still trying to maintain a warmer atmosphere that had defined it for decades. It is not doing a very good job at achieving those ends. The company has clearly turned in the direction of micromanagement and constant meetings and policies and paperwork. It seems like a lot of the trust that leadership used to have in the skills and good judgment of professional employees has been replaced by rigid accountability standards that feel like they miss the mark. There are few people in upper management with any experience in this industry and that naivety shows through. What has developed throughout this change is a middle management class that seem to be spending a lot of time managing up instead of acting as leaders. The micromanagement culture that has been instituted from the highest levels of the company has created a middle management class that seems to be far more concerned with protection and advancement of their own careers and far less about true mentorship. There is far more of a feeling of trying to stay off the radar of upper management than truly doing good work for the sake of the company. This used to be a company that people truly felt had a clear mission and employees were happy to be part of that. Now the feeling is more about self-promotion. And that feeling of self-promotion seems to come from the very top of the company.

Upper management has a huge disconnect on day to day responsibilities of hourly employees and expects too much

Management is very rude and not inclusive. Going into the office is depressing as there is no interaction amongst employees aside from 2 minute coffee breaks. There is no proper training besides the first week where you sit with all the departments and shadow the workers. Launches of new products happen quite often with no real improvement for end users besides the name being changed (which is a scam of its own). They do not offer proper training on system or the products, but expect you to pick up on things quickly. Upper management has NO EXPERIENCE in any other field and therefore have no knowledge on how to adapt newcomers. Raises are low while upper white management are constantly being promoted or given new titles.

Difficult work life balance. High stress work, little appreciation from upper management. Hard work is often overlooked and taken for granted. Pay could be better.