Does iSmash pay their employees well?

According to anonymously submitted Glassdoor reviews, iSmash employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at iSmash. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at iSmash?

52% of iSmash employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated iSmash 2.6 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at iSmash?

Technician (22) , Advanced Technician (7) , Manager (6) , Store Manager (6) , Assistant Manager (3) , Mobile Phone Technician (3) , Repair Technician (3) , Sales Assistant (3) , Area Manager (2) , Engineer (2) , Head Technician (2) , Retail Operations Manager (2) , Specialist (2)

What are the pros of working at iSmash according to real employee reviews?

"All of the people were nice" ((in 9 reviews)); "Decent Salary" ((in 7 reviews)); "The business has many opportunities for you to grow your career." ((in 4 reviews)); "Only one and it’s abnormal high pay to deal with inconsistent shift pattern with a lot of customer and management bs." ((in 4 reviews)); "A "family feel" with colleagues in stores and support office departments" ((in 4 reviews))

What are the cons of working at iSmash according to real employee reviews?

"No chance to going up if you are not a friend of one of the high management!" ((in 9 reviews)); "Long hours" ((in 4 reviews)); "Managers are horrible, they don't have any time to talk to you" ((in 3 reviews)); "Base salary not very high ( however there is an achievable bonus and commission system which makes it better)" ((in 3 reviews))

iSmash reviews about "opportunity"

46% positive business outlook

Ratings by category

3.2

Diversity and inclusion

2.9

Career opportunities

2.8

Culture and values

2.7

Senior management

2.6

Work/Life balance

2.6

Compensation and benefits

Reviews by job title

23 reviews

5.0

14 Oct 2021

New opportunities at iSmash

Area manager

Recommend

CEO approval

Business outlook

Pros

We are getting ready to open 25 new service centres in the UK over the next 12 months offering opportunities for both SMART-Phone repair techs and support office team members

Cons

With such a timeline we need to be able to locate the best talent and onboard them really fast while maintaining the quality of our service

5.0

10 Feb 2025

great place

Senior mobile developer

Recommend

CEO approval

Business outlook

Pros

: Friendly work environment and good learning opportunities

Cons

Sometimes work can be stressful and demanding

5.0

5 Sept 2023

Good place to work with a clear vision and great people

Chief executive officer (ceo)

Recommend

CEO approval

Business outlook

Pros

Fun, autonomy, people, learning opportunities, communication

Cons

Demanding, results focused, very fast paced, systems can be challenging, some customers can seem unreasonable

3.0

13 Feb 2026

Good for experienced Technician

Technician

Recommend

CEO approval

Business outlook

Pros

Structured work culture and supportive staff

Cons

not much progression opportunities for long term

4.0

5 Feb 2021

Good company

Manager

Recommend

CEO approval

Business outlook

Pros

Flexible Times, development program and weekly Training programme, company really focused on excellence, opportunity to fret promote quite easy

Cons

Support office struggle to get things sorted in a proper way, overtime no paid as extra

5.0

14 Apr 2022

Growing business, rewarding hard work with progression!

Area manager

Recommend

CEO approval

Business outlook

Pros

Rewarded for hard work and delivering results through bonuses and progression opportunities!

Cons

Not a single thing comes to mind!

4.0

13 Apr 2025

Good company overall

It developer/engineer

Recommend

CEO approval

Business outlook

Pros

Flexible, allows me to make decisions, fun people to work with.

Cons

Low pay, unclear careers growth opportunities.

3.0

30 Jan 2022

Depends where you based

Technician

Recommend

CEO approval

Business outlook

Pros

Good wage Training opportunities and bonus schemes

Cons

Long hours. Working as front of house

5.0

10 Mar 2020

Great Personal Development Opportunities

Retail operations manager

Recommend

CEO approval

Business outlook

Pros

- Great opportunity to develop your personal skills - Very experienced senior management team -A "family feel" with colleagues in stores and support office departments -The business has many opportunities for you to grow your career.

Cons

- Lot's of donuts for rewards (trying to go to the gym)

Viewing 1 - 3 of 23 Reviews

Jobs at iSmash

Sales Assistant - Canary Wharf

London, England

·

GBP 27K - GBP 27K /yr

(Employer provided)

View job

Sales Assistant - Bluewater

United Kingdom

·

GBP 27K - GBP 27K /yr

(Employer provided)

View job

Mobile Phone Repair Technician- West London

London, England

·

GBP 27K - GBP 27K /yr

GBP 28K - GBP 28K /yr

(Employer provided)

View job

Mobile Phone Repair Store Manager - Tottenham Court Road

London, England

·

GBP 30K - GBP 30K /yr

(Employer provided)

View job

iSmash

iSmash reviews about "opportunity"

Ratings by category

Reviews by job title

New opportunities at iSmash

great place

Good place to work with a clear vision and great people

Good for experienced Technician

Good company

Growing business, rewarding hard work with progression!

Good company overall

Depends where you based

Great Personal Development Opportunities

Jobs at iSmash

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