Reviews by job title

20 reviews
4.0
9 Oct 2021

Decent enough

Recommend
CEO approval
Business outlook

Pros

Enjoyed most aspects of the job. Learnt to deal with difficult customers. Good work culture amongst staff Board level management were friendly and approachable. Sales related bonus Decent work parties several times a year

Cons

The Area head tech was the opposite of approachable and lacked basic people skills. He held obscene grudges and regularly attempted to make examples of people he didn't like. This made the job untenable for me as my direct path to progression was through him. Poor work balance. It isnt really a job for people who have families.

avatar
iSmash Response
4y
Thanks for the feedback it is always appreciated. The Area head tech I believe you are referring to is no longer with the business and we are always trying new ways to improve the Work Life balance although this is a challenge we still have some way to go to get right. Kind Regards iSmash
4.0
12 May 2022

Ok

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

All of the people were nice

Cons

Some times the days were boring

5.0
29 Jan 2023
Recommend
CEO approval
Business outlook

Pros

Working with some of the nicest people salary is good work hours are good

Cons

customers often try to get discounts which aren't available

1.0
6 Dec 2025

Avoid

Recommend
CEO approval
Business outlook

Pros

No pros just good locations

Cons

Worst administration and they only help people from certain countries and religions Worst salaries (bound is a big lie) you can get double as delivery or bus driver

3.0
12 Dec 2022

Great until the management changed

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I really enjoyed working at iSmash the first few months. The management changed a few times and the first two managers I had were amazing: very helpful, relaxed and friendly. The colleagues were also very inclusive, amicable and fun. I have definitely learned a lot and got great skills from this experience. The first managers were happy to ask for a pay rise (which I got) and were supporting your career progress. Also, you were getting discount at the stores.

Cons

Things started to go downhill when the management changed again and they brought a person who was very volatile, controlling, unfair and loved to micromanage people. She would be nice to anyone else, apart from me and my team (who also left) and I have never experience issues with the previous management. She would constantly check in an obsessive way everything we were doing and would not pay you even if you were living far away and it was not your problem but trains being delayed. I have tried to report this to HR at the time and no one has ever responded, which made me think that there was a hierarchy and if you were not at the top of it, you would have not been listened to. She also promised a salary increase as commuting was difficult and expensive and never got it.

3.0
14 Jan 2022

Great team

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people to work with Always supportive

Cons

Sometimes you aren't appreciated as much

Viewing 1 - 3 of 20 Reviews

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