Reviews by job title

19 reviews
1.0
23 Jan 2019

Wouldn't go near with a barge poll

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Would be 0 stars if I could.

Cons

Would give 0 stars if I could. Where do I start..? - Rubbish pay compared to rival and smaller companies such as iBroke My Gadget. - Unrealistic targets, thus not getting anywhere near the bonus level - Board members think they are miles above the rest of the staff - Infighting between people in shops - Doubling up peoples jobs in stores and in the head office - Getting people to commit to overtime then cancel the 1.5x pay half way through the month - Everyone is stressed - Company thinks they are 100x bigger than they actually are - Loads of people leaving - Only consideration is making the company more money, not for the staff. - Staff who have been there since the start are leaving because they are fed up

2.0
19 Apr 2019
Recommend
CEO approval
Business outlook

Pros

You'll Meet amazing people on each store you'll work Director is one of the best person i've found so far, alway happy to support, Once a week director use to hire a 5 a side pitch to play football

Cons

overpromise by area managers unpaid overtime (even if your area manager comes to you and promise you the moon) Stressfull enviroment No Support from head office and area manager Not enough member of staff for such a big company Long hours Disrespectful enviroment from high position HR Unable to manage internal complaint about staff and The Person in charge of the payroll alway made mistake every months, you have to do your calculation otherwise they'll keep your money for no reason Stay away if you wanna have a easy life New bonus structure makes you work harder, only to receive 10% of your previous bonus ()

3.0
30 Jan 2022

Depends where you based

Recommend
CEO approval
Business outlook

Pros

Good wage Training opportunities and bonus schemes

Cons

Long hours. Working as front of house

5.0
5 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Great, dedicated teams in every store i have worked. The business is growing and there are many opportunities for personal development and progression. Many new projects are being worked on to better the business. Good work life balance can be maintained. Senior management open for feedback and act upon challenges.

Cons

Base salary not very high ( however there is an achievable bonus and commission system which makes it better) Only 23 days holidays for management

2.0
27 July 2019
Recommend
CEO approval
Business outlook

Pros

Easy job to do. Good teammates.

Cons

Not competitive salary at all. Bonus is nothing. Stress in all sides (customer and management). No life - no family. No payment increase even after 3 years. No opportunity for promotion if you are not a good friend of the management/not lucky.

1.0
12 June 2022
Recommend
CEO approval
Business outlook

Pros

Nothing good about working for them

Cons

Everything, they have strange target policies, they change their mind all the time, i fell like whoever is in charge has no clue what is doing. You need to be universal on the shop floor. The support is very poor it impacts the customer experience all the time. They chew more than they can possibly swallow. A tech has know how to use 3 different booking system for Apple, Samsung and Google and their in house booking system and a sales system, if you compare this to an Apple Tech that works for Apple the salary is the same or higher at Apple and you need to know only about the Apple environment. There is a bonus scheme but it seems like it was made to work against hitting targets hence no bonus. Long story short if you need money for a short period of time its ok but for long term you better look elsewhere.

avatar
iSmash Response
3y
Thank you for your feedback. We always value our employees feedback and would be happy to hear more about what improvements can be made to our employee experience. Whilst it may seem like we have many systems in place, we are constantly working in the background to try and make this as simple as possible for our teams. Thank you again for your insights and please feel free to contact HR to discuss any points you have raised at anytime.
1.0
26 Apr 2021
Recommend
CEO approval
Business outlook

Pros

Nothing other than a steady salary

Cons

Unless you have a position with a fancy name you are a nobody in the company, no matter how much you do for them there is no appreciation at all, no transparent bonus scheme no salary raise, unpaid overtime that happens on a daily basis when closing and opening the stores and the list is huge

2.0
23 July 2019
Recommend
CEO approval
Business outlook

Pros

Decent salary for retail Fantastic people within store Certain people in head office who care and actually communicate to you.

Cons

False promises Never hear from upper management Ridiculous hours Ridiculous targets Overtime not paid out even when promised to you Bonus scheme unfair for smaller stores

Viewing 1 - 3 of 19 Reviews

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