Project Support Officer

Virtual and Face to Face Program Coordination Team

Operational Governance Community Corrections

Location: Parramatta Square, hybrid working conditions

Employment type: Full-time 6 months (with a possibility of extension)

Period: August 2026 – January 2027

Salary: $84,659 - $92,701 plus superannuation and leave loading

Your role

The role provides proficient administrative, coordination and clerical support to the Virtual and Face-to-Face Program Coordination (VFPC) team, ensuring the effective delivery of both virtual and face-to-face programs to individuals being managed in the community. You will also support activities to contribute to the development and delivery of a range of projects in line with established objectives.

What you’ll do

As part of the Virtual and Face-to-Face Program Coordination Team, you will:

• Assist the team with a range of administrative and clerical processes related to programs and projects, including filing and records management, mail receipt and sorting, register maintenance, invoicing compilation, purchasing orders, manuals, and reports.
• Work collaboratively with internal and external stakeholders to support the delivery of programs for individuals being supervised in the community.
• Collate, interpret, manage and disseminate information to support program planning, organisation and implementation.
• Coordinate meetings including preparing agendas and preparing and distributing minutes to contribute to the smooth running of meetings.
• Maintain program related administrative duties including recording of offender participation, program allocation and attendance.
• Maintain filing, record and data systems to ensure they are accurate, accessible and secure to support program delivery and project management.
• Provide technical and coordination support and assistance to Community Corrections staff and program participants.
• Respond to incoming enquiries, providing information and referring enquiries in an effective and responsive manner.

What we’re looking for

• Demonstrated strong communication and interpersonal skills, with the ability to engage effectively with internal staff, external stakeholders, and program participants in a professional and responsive manner.
• Highly developed organisational skills and attention to detail, with proven ability to manage multiple administrative processes, maintain accurate records, and ensure data is handled securely and in line with required standards.
• Ability to prioritise workloads and meet deadlines, showing initiative and sound judgement when balancing competing demands within a busy program or project environment.
• Experience providing administrative and coordination support, including preparing documentation, managing correspondence, organising meetings, and contributing to reporting and program delivery.
• Ability and willingness to work within a flexible bandwidth as required to provide support for the delivery of programs.
• Strong analytical and problem-solving skills, with the capability to collate, interpret and manage information to support effective planning, program implementation and continuous improvement.

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button. We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Corrective Services NSW (CSNSW) delivers professional correctional services and programs to reduce reoffending and create safer communities. We house remand and sentenced inmates in correctional centres and supervise offenders serving orders in the community.

CSNSW provides reports and advice to courts and releasing/parole authorities and assesses offenders in the community and in custody for relevant interventions to reduce their risks of reoffending. CSNSW works in partnership with other government and non-government justice and human services agencies to support victims, facilitate restorative justice and promote reintegration.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements and key capabilities of the role as well as an up-to-date résumé (maximum 3 pages).

Applications close 11 June 2026 at 11:59pm AEST.

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Fiona McLean on 0411 638 907 or at fiona.mclean@correctiveservices.nsw.gov.au.

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Pologa Mase on 0467 051 326 or via Pologa.Mase@dcj.nsw.gov.au. Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application. To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.